Shipping Policies
- We have a flat rate shipping fee of $14.99 for all of Canada and free shipping on orders over $200 Canada wide. Our flat rate includes $100 insurance and tracking. Shipping to the U.S. is a flat rate of $25. We do not refund for shipping price differences. We take into account all packaging and the time it takes to prepare your shipment in to account when setting our shipping prices.
- We also offer lettermail shipping for packaged of .5 Yards or less and free local pickup. Lettermail does not have tracking so please only use this option at your own risk.
- We do not offer add ons. If you place your order within 1 hour of another they can be shipped together if you contact us to request it. Otherwise your orders will be shipped separate.
- Orders are shipped out within 3-5 days of ordering. Of course we reserve the right to change this in the case of sickness or emergency.
- You will receive a tracking number with you ship confirmation email. If the postal service loses or does not deliver your package, we are not responsible in any way to open or file a claim on your behalf. You will have to file your own claim with Canada Post.
- Due to the current pandemic please allow for longer Canada Post delivery times.
- If you are unhappy with a fabric, the buyer is responsible for paying return shipping. Your return will be processed once the fabric is received. We will not accept washed or cut fabric as a return.
- Any additional custom fees are the responsibility of the customer.