We are proudly Canadian
We offer a flat rate shipping fee of 12.99 in Canada and free shipping over $150 (before taxes) also in Canada. We have a flat rate of $25 to the contiguous US.
Free shipping over $150 is available for single orders only. Add ons are not eligible for free shipping if the original order did not qualify for free shipping.
Our flat rate to Canada includes $100 insurance if your package is lost stolen or damaged. We are not responsible for your package once you receive your tracking number.
We will offer lettermail shipping upon request for packages that include only up to 1/2 yard of knit fabric. Other items will not fit in lettermail. Lettermail is $6 in Canada and $10 to the US. There is no insurance or tracking on this option and we are not responsible for lost or stolen packages so choose at your own risk.
We will also offer Xpresspost Shipping upon request. Your package will be subject to extra charges. We will let you know what those charges will be if you request this option. Please let us know if you require Xpresspost shipping by emailing firstname.lastname@example.org
We are not responsible for a package once it has been shipped. If it is lost, stolen or damaged you will have to file a claim with Canada Post and go through their resolution process. We do not guarantee shipping times nor do we refund for late/delayed packages.